Tidal Necklace

Delivery

Ready made items from a collection will be posted out within 2-3 days of ordering.

All made to order pieces are posted out within 2 weeks of ordering to allow me enough time to carefully create your piece.

Shipping options are available at checkout. Items are sent via Royal Mail 1st class as standard and orders over £120 are automatically sent via special delivery.

International postal options are also available at checkout.

Import / custom fees are not included and are the responsibility of the customer.

Returns

I will happily accept returns on ready made collection items as long as they are returned in the same condition they were purchased. This may be due to the sizing not fitting you or you just are not happy with the item. For hygiene reasons I cannot accept returns on earrings unless they are faulty.

Any personalised items cannot be returned.

Customers are responsible for the return postage costs. Once your return has been received, your refund will be processed minus the original postal charge.

All returns must be made with 30 days of purchase.

If you would like to make a return, please contact me via email at saltskinjewellery@hotmail.com or via Instagram @saltskinjewellery where I will be able to provide return instructions.